Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Rental Remittance
  3. Building Services
    1. Conference Center and Boardrooms
    2. Fitness Center
    3. Deliveries and Freight Elevator
    4. Elevator Service
    5. HVAC
    6. Janitorial
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
  4. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Bomb Threat and Suspicious Device
    4. Civil Disturbance
    5. Elevator Malfunction
    6. Fire and Life Safety Systems
    7. Fire Emergency
    8. Fire Prevention
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Power Failure
    13. SafetyMax
    14. Severe Weather
    15. Threatening Person and Armed Intruder
    16. Toxic Hazards
  5. Policies and Procedures
    1. Animals
    2. Bicycles and Motorized Vehicles in the Building
    3. Building Directory
    4. Electronic Waste Recycling
    5. General Building Rules and Regulations
    6. Janitorial
    7. Keys and Locks
    8. Landlord's Reservation of Rights
    9. Lodging
    10. Obstructions
    11. Recycling
    12. Sharing Telecom
    13. Signs, Awnings and Advertising
    14. Smoking
    15. Special Work and Service Requests
    16. Vending Machines
  6. Insurance Requirements
  7. Moving Procedures
  8. Tenant Alterations and Construction

Sharing Telecom

Tenant shall not use more than its proportionate share of telephone lines and other telecommunication facilities available to service the Building.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.